Articles

What Are Smart Numbers?

Smart numbers, often referred to as ‘1800’, ‘13’, and ‘1300’ numbers, are a unique category of telephone numbers in Australia specifically designed for easy recall and recognition. Smart numbers are frequently seen on advertisements, business cards, and billboards, serving as vital customer service or marketing tools. Smart numbers are a simple yet...

14/05/2024 | Read more

The Impact Of VoIP On Remote Working

Voice over Internet Protocol (VoIP) has emerged as a revolutionary technology in the world of communication. It has transformed the way businesses communicate, offering benefits that traditional telephony systems simply cannot match up to. As the world shifted to and became comfortable with ‘remote working’ or ‘work from home’, VoIP has proven...

02/10/2023 | Read more

Are VoIP calls free?

Are VoIP calls free? We covered a lot of the most crucial elements of Voice over Internet Protocol (VoIP) for business in our article, the Ultimate Guide to VoIP, so if you haven’t had a read of that, we highly recommend it. However, if you find yourself reading because you specifically want...

29/09/2022 | Read more

Choosing the right telco for you – Why go bigger? When you can go better!

5 reasons why you should consider a smaller communications provider for your business. The idea that bigger is better has really lost steam in recent years, and that might be because people are becoming more savvy in their choices and realising that size doesn’t actually equate to value. There are some cases...

26/08/2022 | Read more

Is VoiP illegal in Australia?

Is VoiP illegal in Australia? VoIP Myth #203 We may have had a little giggle in our office when asked the question “Is VoIP Illegal in Australia?”.  Not because it’s a silly question, we understand that VoIP and the intricacies of telecommunications are tricky topics for many outside of our field.  But...

24/06/2022 | Read more