Articles

What Are Smart Numbers?

Smart numbers, often referred to as ‘1800’, ‘13’, and ‘1300’ numbers, are a unique category of telephone numbers in Australia specifically designed for easy recall and recognition. Smart numbers are frequently seen on advertisements, business cards, and billboards, serving as vital customer service or marketing tools. Smart numbers are a simple yet...

14/05/2024 | Read more

How To Choose The Right Business Phone System

As a business, it is crucial to have an efficient and reliable phone system for seamless communication. Whether you're a startup or an established enterprise, the right business phone system can significantly enhance your team's collaboration and customer service. However, with so many options available, choosing the best fit for your company...

02/04/2024 | Read more

Microsoft Teams Vs Zoom

A Tale Of Two Titans Over the last few years, online calls and meetings have become the norm of the world. A few platforms stood out for their dependable and robust team collaboration and communication solutions. The top contenders in this arena — Microsoft Teams and Zoom, stand out as titans, each...

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Microsoft Teams: Pricing And Package Options

Microsoft Teams is a cloud-based collaborative communication platform that integrates chat, video meetings, file storage, and application integration. It's a part of Microsoft 365 and is designed to promote seamless teamwork. Users can host audio, video, and web conferences with anyone inside or outside their organisation or go big with live events....

19/03/2024 | Read more

An Overview Of Microsoft Teams Calling Security

In today's ever-evolving digital environment, the significance of secure communication cannot be overstated, particularly for businesses. The protected exchange of confidential data is paramount, and thanks to its robust security protocols, Microsoft Teams emerges as a standout solution.   In this article, we will explore the vital security features that Microsoft Teams...

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Your Ultimate Guide To Microsoft Teams Calling

In the ever-evolving landscape of business communication, digital technology has revolutionised how we connect, collaborate, and carry out our daily operations. Among the various innovations, Microsoft Teams phone calling has emerged as a beacon of transformation, offering a seamless and integrated communication experience. This article explores the heart of Microsoft Teams phone...

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Proven Communication Strategies for Remote Teams

As a result of the pandemic, more and more businesses have embraced remote working, bringing about a major change in our work culture. This trend is altering how teams interact and collaborate, highlighting the importance of effective communication as a key factor for success.   Common Challenges Of Remote Communication Communication can...

02/11/2023 | Read more

The Impact Of VoIP On Remote Working

Voice over Internet Protocol (VoIP) has emerged as a revolutionary technology in the world of communication. It has transformed the way businesses communicate, offering benefits that traditional telephony systems simply cannot match up to. As the world shifted to and became comfortable with ‘remote working’ or ‘work from home’, VoIP has proven...

02/10/2023 | Read more

3CX Security Breach Update: All you need to know

3CX, a leading communications software company, falls victim to a North Korean state-sponsored hacking group, through a software supply chain attack via a now-defunct online trading platform. It would seem far-fetched if it weren’t becoming all too commonplace in this day and age, with these types of attacks remaining a persistent threat...

01/08/2023 | Read more

Top 9 Tools to make Working from Home Work

It seems as though working from home is slowly moving from ‘the new normal’, to old news, at least in our attitudes and acceptance towards it.    While many employees have welcomed remote working with open arms, it’s businesses, leadership and management, and of course, the IT team, who have really been...

20/04/2023 | Read more