SEAMLESS INTEGRATION
Operator Connect is seamlessly integrated with other Microsoft Teams features, including chat, file sharing, and video conferencing. This unified platform allows users to manage all their communication from one platform.
LOCATION FLEXIBILITY
Users can communicate and collaborate regardless of their location. Whether working from home, on the go, or in the office, the various Teams applications ensures that you stay connected.
ENTERPRISE GRADE CALLING
Delivering high-quality voice and video calls with advanced call routing options, ensuring that calls reach the right person efficiently. Additionally, robust security measures are in place to protect sensitive conversations.

SIMPLIFY YOUR BUSINESS COMMUNICATIONS

Meet, Collaborate, Chat and Call. Microsoft Teams simplifies your UCaSS needs.

Lower Costs

Reduce your IT management costs, avoid unnecessary hardware onsite and increase productivity by simplifying administration.

Reliable

For Calling Plans and Phone System, Microsoft has guaranteed an impressive 99.99% uptime. These core services boast exceptional reliability.

Easily Scalable

Teams seamlessly integrates with other Microsoft 365 services, allowing you to scale without disruptions. Sync users with Office 365 to add new users seamlessly whilst optimising costs.

Analytics and Insights

Collect and process data from Teams to offer insights into call activity and performance with AI powered insights, rich call summaries and real-time transcription.

Text to Speech & Voice to Text

Manage custom messaging and greetings with text-to-speech. Plus, an automatic voicemail transcription converts recorded voicemail messages into text.

Standard business phone features

Auto attendants, call queues, custom music on hold, call/hold/transfer/forward and contact center integrations just to name a few.

SELECT YOUR OPERATOR CONNECT PLAN

Small Plan

$ 369 / Month

+

$10 / user, month

(Operator Connect User Licensing)

 

Designed for:

Businesses with up to 20 users

  • 8 SIP Lines
  • Up to 8 DID’s
  • Cloud Hosting
  • Unlimited Local, National, and Mobile calls.
  • No lock-in contracts
Contact Us

Medium Plan

$ 699 / Month

+
$10 / user, month
(Operator Connect User Licensing)

 

Designed for:
Businesses with up to 50 users

  • 16 SIP Lines
  • Up to 16 DID’s
  • Cloud Hosting
  • Unlimited Local, National, and Mobile calls.
  • No lock-in contracts
Contact Us

Enterprise Plan

$ 1299 / Month

+

$10 / user, month

(Operator Connect User Licensing)

 

Designed for:

Businesses with up to 100 users

  • 32 SIP Lines
  • Up to 32 DID’s
  • Cloud Hosting
  • Unlimited Local, National, and Mobile calls
  • No lock-in contracts
Contact Us

Custom Plan

$

Need a custom system?

 

Get in contact with us to design a package that allows your business to thrive in the cloud.

 

We can tailor a system suited to your business needs with unlimited combinations of SIP Lines, number formats and users.

  • Cloud Hosting
  • Unlimited Local, National, and Mobile calls
  • No lock-in contracts
Contact Us

Try Teams Today

WHAT IS OPERATOR CONNECT?

Operator Connect is a cloud-based PSTN calling solution that connects Microsoft-certified telecommunications carriers directly to Microsoft Teams through a managed Azure-peered network. It enables users to make and receive calls within the Teams application using carrier-provided phone numbers, without the need for on-premises telephony hardware or customer-managed SBCs, the carrier handles all infrastructure and SLAs on your behalf.

  • Reduces the need for traditional telephony hardware
  • Easily scales to accommodate businesses of varying sizes
  • Integrates calling with other Teams features
  • Supports remote and hybrid work environments
Teams Calling screenshot

FAQs

Can Operator Connect be customised for different business sizes?

Yes, Microsoft Operator Connect is highly customisable for businesses of all sizes. It offers scalable plans and features that can be tailored to meet the needs of small, medium, and large enterprises. Businesses can customise call routing, auto attendants, call queues, and integrate with existing phone systems to suit their specific requirements and growth plans.

What are the benefits of using Microsoft Teams Phone for businesses?

Operator Connect offers seamless integration with the broader Teams platform, enabling voice calls, video conferencing, and messaging in one place. It supports remote work with easy access from any device, improves collaboration through real-time document sharing, and integrates with Office 365 apps. Additionally, it provides secure, encrypted communication and scalable options, making it suitable for businesses of all sizes.

Are Microsoft Teams phone calls secure?

Yes, Microsoft Teams phone calls are secure. They are encrypted in transit and at rest, with multi-factor authentication and compliance features, ensuring privacy and protection of communications.

How does Operator Connect integrate with existing infrastructure?

Operator Connect uses a cloud-to-cloud peering model between your carrier and Microsoft, eliminating the need for customer-managed SBCs or on-premises telephony hardware. Phone numbers are provisioned and managed directly within the Teams Admin Center. C2 Communications, as a Microsoft-certified Operator Connect provider, handles all infrastructure, SIP connectivity, and SLAs on your behalf, making the transition straightforward with minimal impact on your existing environment.

MAKE THE SWITCH

UNLOCK SEAMLESS COMMUNICATION WITH TEAMS CALLING!

Get in touch with our team of business phone system specialists.