Session Initiation Protocol (SIP) trunking is a modern, digital method of making and receiving phone calls and other communications over the internet, replacing traditional analogue and ISDN phone lines. A “trunk” in this context refers to a virtual phone line that enables calls to be made over the internet.
SIP trunking improves call quality, supports remote work by enabling seamless connectivity across multiple locations, and enhances business continuity with automatic call rerouting in case of network failures.
C2 Communications were the first 3CX supported SIP services in Australia over 10 years ago with a history of excellent service delivery.
SIP trunks facilitate the integration of voice communication with other communication channels such as video conferencing, instant messaging, and email. This enables businesses to implement unified communications solutions, improving collaboration and productivity.
Offering enhanced disaster recovery capabilities compared to traditional phone systems. With SIP, businesses can quickly reroute calls to alternative locations or devices in the event of a network outage or natural disaster, ensuring business continuity.
SIP trunks seamlessly integrate with existing telephony infrastructure, including PBX systems like 3CX and Microsoft Teams, SIP phones, and legacy phone systems. This enables businesses to leverage their existing investments while transitioning to SIP-based communication solutions.
The ability to integrate with other business applications and systems, such as CRM software and contact center platforms, enables businesses to streamline workflows, improve customer service, and gain valuable insights into communication patterns and customer interactions.
As technology evolves, SIP Trunks provide a future-proof communication solution that can adapt to emerging trends and innovations. This agility enables businesses to stay ahead of the curve and leverage new communication technologies as they become available.
Utilising SIP Trunks enables virtual phone numbers, allowing businesses to establish a local presence in different geographic locations without the need for physical offices. This can be especially beneficial for companies operating in multiple regions or targeting specific markets.
SIP trunking uses an on-site or cloud-hosted PBX (Private Branch Exchange) server to route calls through these virtual channels. Each SIP trunk channel functions as a virtual version of a traditional phone line, and your business will need one channel (SIP Line) for every simultaneous call. SIP phones (Session Initiation Protocol phones) are VoIP devices that use the SIP protocol to make and receive calls over the internet.
Beyond standard voice calls, SIP trunks can also carry multimedia communications such as video and messaging, making them a flexible solution for unified communications. As legacy systems are phased out globally, SIP trunking offers a cost-effective and convenient alternative that leverages your existing phone infrastructure. By converting traditional phone systems to Voice over Internet Protocol (VoIP), SIP trunking delivers advanced features, scalability, and reduced call costs—all while allowing businesses to retain their current hardware setup.
$ 39 / Month*
$ 22 / Month*
Yes, you can keep your existing phone numbers when switching to SIP trunking through a process called number porting. Your service provider will transfer your current numbers to the SIP trunking service, ensuring continuity for your business without changing contact details.
No, C2 Communications offers flexible SIP trunking plans without long-term contract commitments. You can scale services as needed and adjust your plan to fit your business requirements, providing flexibility without being locked into a fixed agreement.
SIP phones (Session Initiation Protocol phones) are VoIP devices that use the SIP protocol to make and receive calls over the internet. They connect to a VoIP service or a SIP-based phone system, enabling voice, video, and messaging. SIP phones are popular for their flexibility, cost-effectiveness, and ability to integrate with modern communication platforms.
For SIP trunking, you’ll need a compatible VoIP phone system (PBX systems like 3CX), an internet connection and SIP-enabled phones or applications. Your service provider can assist in ensuring your setup meets the technical requirements for SIP trunking.
To port your phone numbers to C2 Communications, follow these steps:
If not porting, C2 can provide new numbers with a 5-business day activation.
FINDING THE RIGHT VOIP PROVIDER, MAKES ALL THE DIFFERENCE!
Get in touch with our team of SIP Trunking specialists.