Remote Sites and The 3CX SBC

More businesses are heading to the Cloud, so what’s the best way to use IP phones remotely?

The 3CX Session Border Controller allows remote sites to connect multiple phones to a 3CX using a secure tunnel. We will always use an SBC on a remote site if:

• There are more than 5 handsets onsite
• ISP issues
• Or, there is a complex firewall

Using the 3CX SBC means we can securely connect to our 3CX server and manage all connected devices on the remote network without applying complex routing and static IP’s to each IP handset. For hosted 3CX servers this means we can ensure traffic between site and server are protected through the tunnelled connection, and we’re able to troubleshoot issues with relative efficiency.

Last week 3CX released the V16 Beta 2 version that features an all new SBC.

‘The 3CX SBC is a little technical wonder, that just… works! With Update 2 Beta the SBC gets an overhaul with these new features:

• Simplified install – the install process now requires just your PBX FQDN and the SBC connection authentication key.
• SBC management – SBCs can now be remotely updated and re-configured in “Management Console” > “SIP Trunks”.
• SBC monitoring – admins can now get status updates, system and connection stats, logging and email notifications for each v16 SBC connection.
• Auto-upgraded Linux & Raspberry SBCs – manually upgraded legacy SBCs are automatically created as new SBC connections in “Management Console” > “SIP Trunks”.

Check out the new guides on How to configure and How to install the 3CX SBC.’