Many businesses are unsure whether they opt for an on-premise 3CX or a hosted 3CX. It all depends on the size of the business and what they wish to gain from their 3CX. Below you can find a comparison of hosted 3CX and on-premise 3CX.
Just so you know, we are moving both existing and new customers from their on-premise 3CX to our hosted cloud regularly. Whether this is due to moving office or trying to reduce onsite hardware, we are happy to help provide a solution that best suits your needs.
C2 Communications handles the 3CX and takes on all responsibility of running, maintaining and upgrading the 3CX
A hosted 3CX comes with less costs in terms of installation, operation and maintenance
A hosted 3CX has a guaranteed, stable network and a very good bandwidth, so especially if you are a SMB and you don’t have the necessary bandwidth, you don’t need to worry about any network issues
C2 Communications is your full service provider, so no need to hire a person in-house responsible for the phone system, which means less costs
C2 Communications runs the phone system, adds extensions and takes care of all maintenance, so no staff training is required for this
All upgrades of the software are done automatically by C2 Communications and are included in the maintenance cost
Your business has more control over your phone system
In case other software systems of your business should be connected to the 3CX system (i.e. CRM systems), the on-premise installation makes this possible
If your business is large enough and has the required network settings, infrastructure and bandwidth to host the phone system, a unified communications platform and VoIP, then on-premise is ideal
Your in-house staff can add extensions and handle other simple tasks without getting in touch with C2 Communications
All the phone system data and settings are in your hands