Blog

How do I port my numbers to C2comm?

Porting is easy, simply email service@c2communications.com.au with: A copy of your latest telephony bill from your current carrier And list the numbers you wish to port to us Once received we will lodge the port on your behalf and notify you when to expert the port completion.

12/12/2018 | Read more

How long does it take to port numbers?

This is dependant on your current carrier. Typically, when porting from the traditional carriers the time frame is 4 to 6 weeks. When porting from a VoIP carrier, the time frame is 1 to 2 weeks. Porting takes so long because of the administration involved to change the registration and routing within...

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Is my VoIP service under contract?

We provide month-to-month PAYG service on all numbers and lines. Depending on the service you have signed up to with us the typical answer is no, you are not under contract. Almost all of C2 Communications customers are on monthly pay as you go services. This is especially relevant for our SIP services...

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How do I order more numbers and lines?

To order more numbers and lines send us an email to service@c2communications.com.au with: Site address for the new numbers Required lines And, whether or not this is for a new or existing trunk. A new number will take 24 hrs to provision. A temporary number will take 1 hr to provision. Extra...

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Can I host my 1300 / 1800 numbers with C2comm?

Yes, you can! Hosting your 1300 / 1800 numbers with C2 Communications is easy and allows you to received one bill for all of your phone bills. If you have a toll-free number already or wish to purchase one, get in contact with us at service@c2communications.com.au and we will be delighted to...

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How do I cancel my account with C2comm?

Your SIP services can be cancelled at any time. As discussed earlier, almost all of our customers are on monthly pay as you go services. Therefore, if you no longer require your SIP, simply email service@c2communications.com.au with service numbers and lines you wish to cancel. Cancellations require 30 days’ notice.

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