Blog

How to use the 3CX Webclient

Angus takes us through the 3CX Webclient, a powerful tool designed to give all the 3CX phone features on a single Chrome tab. If you have any questions or want to know more get in touch with us.

22/02/2019 | Read more

How to make an Outbound Call on your 3CX Softphone for Windows

Angus takes you through the best ways to make an outbound call using the 3CX Softphone for Windows. 3CX Softphone makes it easy to call without leaving your keyboard. ?

20/02/2019 | Read more

How to Change your Status and Call Forwarding Using the 3CX Softphone for Windows

Angus takes us through changing you status on the 3CX Softphone for Windows. Changing you status displays your availability within your organisation and gives you the freedom to take calls on the road or away from your desk.

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How to Park and Transfer on your 3CX Softphone for Windows

Angus shows us how quick and easy it is to park and or transfer a call using the 3CX Softphone for Windows. There are many ways to move calls around your organisation and these are fastest ways to work.

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How to use Call Queues on the 3CX Management Console

Angus shows us best practice when setting up your call queues on your 3CX Phone Systems. Call queues allow you to 'queue' multiple callers into your call centre so no call is ever lost.

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How to use the Switchboard on your 3CX Softphone for Windows

Angus shows off the powerful Switchboard tool on 3CX Softphone for Windows. The Switchboard allows you to view the activity within your organisation and transfer, park, listen, barge, and end calls.

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How to set your Voicemail on 3CX Softphone for Windows

Angus shows us how to setup your voicemail on the 3CX Softphone for Windows. The voicemail feature allows you to configure multiple messages for different status, giving your voicemail more personality and function.

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How to configure Automatic Backups on the 3CX Management Console

Angus takes us through the simple steps of configuring automatic backups on the 3CX Management Console. Enabling backups allows you to rest easy should anything happen to your phone system. The 3CX backup can be restored within minutes with no data loss.

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How to Configure Office Hours and Holidays in the 3CX Management Console

Angus takes us through the simple steps of setting business hours and holidays in the 3CX Management Console. Setting these hours lets your call routing automatically change in and out of office hours.

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How to add a C2 Communications SIP Trunk

Angus takes us through the ease of adding a C2 Communications SIP trunk on the 3CX Management console. Configuring your C2 Communications SIP trunk is fast and simple, and will have your business making calls in minutes.

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