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Why is NBN not a business grade service?

NBN is a consumer product and this means the service is contended. A business grade internet connection will provide you with 1:1 contention and a dedicated line to your site. Why is this better? Your internet is not dependant on any other activity in the street or on the exchange You have...

12/12/2018 | Read more

Do I really need Fibre 1000?

Yes! Fibre 1000 is not just about the bandwidth but the quality of the infrastructure. A Fibre 1000 connection can: Provide download and upload speeds of 1000 mbps Latency of less than 1 millisecond Provide the backbone to the best quality VoIP telephony in Australia More business activity occurs online making the...

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How long is a contract term?

A Fibre 1000 contract term with C2 Communications is 48 months. Taking a lesser term contract will increase the monthly cost and installation fees will be stacked up.

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How do I upgrade to Fibre 1000?

If you currently have a service expiring, we will be in touch to offer the Fibre 1000 product for your business. If you’re looking to upgrade from another service provider, call us on 03 9819 0066 option 1.

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What is there other than Fibre 1000?

We offer a full range of business grade services that includes: Copper EFM services up to 20:20 mbps Copper Hatteras services up to 40:40 mbps Fibre 100 for outer metro zones Fibre 500 for specific metro zones

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What do I do if my internet is slow?

If you’re noticing a significant drop in speed on your service, first complete the following: Restart your modem Restart the Network Termination Unit Wait for both units to power on, roughly 10 mins If the service is still slow call our support on 03 9819 0066 option 2.

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What do I do if my internet is down?

If you’re service is completely down, first complete the following: Restart your modem Restart the Network Termination Unit Wait for both units to power on, roughly 10 mins If the service is still down call our support on 03 9819 0066 option 2.

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