Stuba has offices in multiple countries and provides its services to properties globally. With international call costs and call routing difficulties limiting their support hours to each time zone, they needed a unified communication system that will allow them to provide support 24/7.
With C2 Communications already delivering 3CX successfully for the Australian office, their counterparts in the UK and India implemented a 3CX solution in their respective countries. Alongside another 3CX Titanium partner in the Technology Group from the United Kingdom, we were able to create a bridge between the three systems.
Flexible and scalable PBX solutions from 3CX phone systems hosted in C2comm’s virtual private cloud.
All 3CX instances are securely backed up to our cloud storage and replicated in our DC.
Tier 1 VoIP telephony services including, number and line rental, and inbound services.
Business focussed support provided by our experienced local and technical teams.
Provided with the ability to integrate the on-premise PBX with other software systems the company is running. For example, CRM systems.
Configure multiple answer points.
The unification of the three separate 3CX systems provided presence information to users in each country, allowing the offices to communicate efficiently and without the barrier of high international calls costs. They were also able to achieve their 24hr support goal with the simplicity of call routing within a single 3CX platform.