Why Inbound?

Business presentation is everything. 1300 and 1800 services demonstrate professionalism and benefit your customers calling. Inbound services let you cut the cost of your customers calls to you, a small incentive with a big return for your client base.

What Can Inbound Services Do?

1300 and 1800 number hosting with comprehensive routing solutions that include.


Determine a call route based on the location of the caller.

Multiple Answer Points

Configure multiple answer points.

Time of Day

Change routing based on time of day.

Day of the Year

Configure you holiday routing for the whole year.

Reduce Caller Cost

1300 and 1800 services reduce the rates for your calling customers.

Unreachable Destination

If your site goes dark, SIP trunk registration failure is detected and calls are diverted to a pre-nominated number.

Pricing Guide

Our full rate card available here.

1300 Number $25 per month

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Local $0.08 per min - first 10 mins free

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National $0.10 per min

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Mobile $0.11 per min

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SIP trunk australia VoIP

How it Works

1300 and 1800 number are virtual numbers designed to handle complex diversions. These numbers also provide discounted rates for people calling you.

1300 Numbers

Let you share the cost of the call with your customer. The caller pays a discounted rate and your business pays the difference.

1800 Numbers

Let you provide FREE calls from your customers. Meaning your business will incur the cost of the call.

Signing Up

Signing up to our Inbound services is simple. We can:

  • Port your existing 1300/1800 number to our carriage
  • Provision new 1300/1800 numbers


Our Customers

Benefit from a strong relationship with a service provider that delivers.



What Our Clients Say

  • Fantastic support and staff, they truly understand what it means to be a business partner.


  • Fantastic customer service. Friendly and efficient staff. Excellent knowledge of 3CX Phone Systems and VOIP telephony.


  • We’ve had these guys looking after our phone and I.T. needs at work since 2010 and they’ve always been fantastic. Service is always spot on and they’ve never let us down. I won’t even speak to any other company trying to poach our business.


  • The technical and professional staff at C2 Communications have been extremely helpful in getting our entire IT&T networks to work smoothly and effectively across several Melbourne offices. With the high volume of telephone calls made, we have certainly benefited economically with the decision to install 3CX. The IT team has been highly responsive and we would not hesitate in recommending both their IT services and VoIP solutions.