C2 BlogFrom broadband connections to end customer management

Working From Home

Five Stages of Working From Home – Customer Feedback

Working from home (WFH) has caused a number of challenges for businesses throughout 2020. Telecommunications should remove friction and allow people to do their jobs, while enabling and enhancing the process. This means ensuring a culture of connectivity and the ability to collaborate seamlessly. 3CX has enabled all of our customers to...

14/10/2020 | Read more
Video Conferencing

Video Conferencing – 3CX Webmeeting

The prevalence of remote working in 2020 has led to massive spikes in usage of Video Conferencing (VC) solutions. Virtual collaboration has never been more important. With so many options out there, it can be forgotten that all 3CX Professional licenses come with 3CX Webmeeting at no cost. 3CX has been continually...

29/09/2020 | Read more

VoIP Headsets – What should you buy?

Even as phone systems upgrade, the headset debate continues to be a strong point of contention for users. We’re always faced with a number of questions over VoIP headsets: What brand of headset is the best? What’s the best low-cost headset option? And of course, what headset is the best?   USB...

11/09/2020 | Read more

Conferencing Options – Working From Home with 3CX

Our latest blog post shed light on some of the current working from home solutions at the disposal for 3CX customers. Today we are focusing in on the 3CX conferencing options available for remote workers over the following weeks. As more and more people migrate to their home offices, some may not...

31/03/2020 | Read more

Remote Working with 3CX During the COVID-19 Pandemic

The existence of an office workforce has become increasingly strained as the global pandemic continues. As a result, businesses are now needing to prioritize implementing and maintaining strong remote working solutions. An integral part of this strategy is their ability to service customers over the phone – whether it be figuring out...

26/03/2020 | Read more

Rise of the Remote Workforce and 3CX

When a team member says they are going to be “working from home tomorrow” it creates all sorts of distorted notions. People working in their pyjamas. Long lunches. A disconnected, often dysfunctional team culture. Too many people still believe you need to be sitting in an office from 9-5 to get things...

05/03/2020 | Read more

2N’s intercom systems provide access to your 3CX

2N’s IP Solo intercom’s are a go to for 3CX integration at C2 Communications, with their hidden but powerful compatible features providing great solutions for businesses. With its remote configuration and open API, the IP Solo works extremely smoothly with the new T58V media range from Yealink. Supporting HD video communication with its built in camera, and...

27/08/2019 | Read more

Remote Sites and The 3CX SBC

More businesses are heading to the Cloud, so what's the best way to use IP phones remotely? The 3CX Session Border Controller allows remote sites to connect multiple phones to a 3CX using a secure tunnel. We will always use an SBC on a remote site if: There are more than 5...

25/06/2019 | Read more

UPDATE – Kuando Busylight Now Compatible with 3CX Softphone

Since our last review of busy lights for 3CX Softphone, Kuando has released their own 3CX plugin. We reviewed the Kuando Busylight back in March and loved its performance with 3CX Softphone for Windows, however, the installation was tricky and old school. Since then, well almost immediately after our post, Kuando released...

17/05/2019 | Read more

Stuck with a 3CX Problem? Check our Growing Knowledge Base.

Have you checked our growing knowledge base yet? Over the years our experience with VoIP telephony and 3CX Phone Systems has helped refined our product delivery and knowledge. We find that as new systems are installed and businesses demand more of them similar issues can pop up. During our installation and training...

15/05/2019 | Read more