As of 2011, the company had sold 120 million books since inception and by early 2014, it had sold around 11 million units of its travel apps.
A solution for Lonely Planet was swiftly conceived with a stepped upgrade from Version 12.5 to Version 16. The upgrade to their 3CX Phone System meant they can utilise the added features of Version 16 to increase their internal efficiency and greater flexibility for staff working remotely around the world. A Version 16 upgrade also means added security to protect users from the pitfalls of un-secure VoIP telephony.
Lonely Planet manages their 3CX Phone System within their own datacentre, and this means we’re able to work with the Lonely Planet IT team to develop a test environment to bring their system up to date. During office hours the C2 Comm team worked on stepping a copy of their 3CX Phone System up through the version. After office hours we organised for the system to migrate to production and perform all relevant tests to ensure a successful upgrade. Meanwhile Version 16 softphone we’re deployed and tested without fault.
All in all the system upgrade took less than 5 hours and Lonely Planet now utilise a current 3CX Version.
The end-user has more control over their phone system.
Tier 1 VoIP telephony services including, number and line rental, and inbound services.
We keep all 3CX Phone System updated to the latest version and service pack.
All 3CX instances are securely backed up to our cloud storage and replicated in our DC.
You won’t be left in the dark. Your 3CX will be monitored by C2comm monitoring services.
Stored in our virtual private cloud, all 3CX instances are protected from intruders.
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