The existence of an office workforce has become increasingly strained as the global pandemic continues. As a result, businesses are now needing to prioritize implementing and maintaining strong remote working solutions. An integral part of this strategy is their ability to service customers over the phone – whether it be figuring out how to replicate their deskphone call centres, or simply to have agents accessible on the go.
Thankfully, 3CX and VoIP are extremely flexible solutions, and facilitate a wide range of possible outcomes for businesses. Here at C2 Communications, we are able to provide guidance on what we believe to be the best implementation for you, and set a robust 3CX/VoIP strategy in place. A number of these strategies could include:
Do not hesitate to get in contact with us to configure a solution that optimizes your operations. Most importantly however, make sure to stay healthy and safe during this period!